Refund Policy

Refund Policy

Refund Policy

At The Plumbing Connection, you can return eligible items by mail within 30 days of receiving them for a full refund.

How to Return an Item

Email us at support@theplumbingconnection.shop for help with a return. Items must be sent back by mail. You are responsible for return shipping costs, unless the item is defective—in that case, return shipping is free.

Manufacturer Warranties

Products are covered by their manufacturer's warranty.

Contact Us

Our team is based in the United States and answers email on business days. Contact us at support@theplumbingconnection.shop.

Last updated: November 10, 2026