Terms of Service

Terms of Service

Terms of Service

Welcome to The Plumbing Connection. These Terms of Service apply when you use theplumbingconnection.shop or place an order with us. By using our shop, you agree to these terms.

Our products

The Plumbing Connection offers toilet tank parts, faucet repair components, shutoff valves, fittings, and water and appliance supply lines, including products from Fluidmaster, Korky, Danco, BrassCraft, and Eastman.

Orders and payment

You can pay for your order by credit card or PayPal. Enter the code TPCPLUMB11 at checkout to take 11% off your order.

Shipping

We ship worldwide. Shipping is free on orders of $40 or more. For orders under $40, shipping costs $8. Estimated delivery is 7–15 business days.

Returns and refunds

You may return items by mail within 30 days for a full refund. You are responsible for return shipping costs. If an item is defective, return shipping is free.

Product warranty

Products carry their manufacturer's warranty. You may also return items by mail under the return terms above.

Contact us

Our team is based in the United States. Email us at support@theplumbingconnection.shop. We answer on business days.

Governing law

These terms are governed by the laws of the United States.

Last updated: 2026-11-10